![]() While it’s fully readable, it presents below average compared to what you would expect from a company the size of Coinbase Corporation.Ī common tactic scammers use is to create false urgency, which makes the target more likely to make a mistake. The seller’s note shows odd capitalization, spacing, sentence phrasing, and other quirks. The name “coinbase” not being capitalized at the top is informal. There are several grammar and formatting errors based on what was inputted by the scammer. That can also apply to other types of scam emails. While showing your full name doesn’t always mean it’s a legitimate request, in this case, it means it’s being sent to the email address by someone who doesn’t have that information. The issues start showing once you take a closer look.Īt the top, it says “PayPal User” instead of the account owner’s name. It came from their standard email address, has clickable links to appropriate areas on their website, and even mentions phishing and fraudulent email awareness at the bottom. Also, check out /StopFraud for more resources to help spot cybercrime, fraud, and tech support scams.The email we received, seen above, appeared to be an invoice from PayPal. Have questions about a Geek Squad message? Reach out to Best Buy. Customers can call 1-888-BESTBUY to confirm whether a suspicious email is real.Always do proper research before agreeing to any transactions – especially unexpected ones. If someone tells you you’ll lose hundreds of dollars if you don’t act now, don’t be easily intimidated. ![]() Don’t give in to scare tactics. Scammers will use a sense of urgency to get you to give up sensitive information or make payments without thinking.Ensure your employees know how to differentiate a real invoice from a scam. Train your staff to spot a fake invoice. As a small business owner, you may not personally look at every invoice from your accounts department.That way, you won’t be fooled if scammers send you a copycat invoice through a different channel.īBB Accredited Businesses promise to adhere to BBB’s Standards for Trust, so look for the BBB Accredited Business Seal. Know how invoices will be delivered. If you sign up for a service or subscription, ask how the company will deliver its invoices.Scammers love to impersonate companies that are well-known and trusted by consumers. Even if you do business with a company, be careful if you receive an email you didn’t ask for or authorize. Be wary of unsolicited emails, especially if you don’t remember doing business with the company they claim to come from.The following information to avoid fake invoice scheme is provided by BBB: The message urges you to call “customer service” if “the payment was not authorized or you wish to cancel this charge.” If downloaded or any links clicked, malware could be installed onto your computer and put you at risk of identity theft.īBB says there is also a similar scheme that requests payment from a fake PayPal email. I hung up and deleted the email.”Īdditionally, BBB reports indicated that an attached PDF invoice was attached to the email. They wouldn’t give up and just kept telling me to go to my bank’s website and click the link. However, when they asked me to click on a specific link on my bank account website, I became suspicious and told them I was going to report a scam. They told me I had to fill out a form, which I did. I called the number in the email to cancel the renewal. If you give them that sensitive information, they’ll likely gain access to your account and can withdraw money without your consent.Īccording to the BBB, a consumer reported this experience: “The Geek Squad sent an email saying they were going to auto charge me $422.22 for an annual subscription. They may offer you a refund or ask you to confirm your bank account information so they can cancel the subscription. The con artist portrayed as a “customer service agent” answers and pretends to assist you with the cancellation. Included in the suspicious email has a phone number to call, in a panic users have reported that they have called the number that the subscription is not authorized. The BBB says an invoice that pretends to be from Geek Squad shows you will be charged hundreds of dollars for an annual subscription that is about to auto-renew. ‘You don’t want to fall for this’: BBB warns of smart TV scamĪccording to the recent report from BBB, con artists pretend to be contacting you as part of the Geek Squad, which is owned by Best Buy, or through PayPal.
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